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FAQs

The Discount Code

The $20 off discount code is ONLY valid on orders $200 or more.

How Long Does It Take To Process My Order?

24-72 Hours Monday-Friday through Stripe. Orders received through Paypal Express are processed quicker and does not require paypal account. You are able to checkout as a guest. All orders made over the weekend will be processed Monday morning unless it is a Holiday in which banks are closed.

Shipping

We only ship to the US

How Long Will It Take For Shipping?

4-8 Business days unless stated depending on travel, weather conditions, and or holidays. PLEASE NOTE: We do not ship to P.O. Box addresses.

Do You Provide Tracking?

Yes. You will receive a tracking number as soon as your item/s are shipped.

Can I Return My Item/s and Or Get A Refund?

If you receive your item/s and they are damaged and or missing pieces, you can contact us within 30 days for information on replacing the items or returning and receiving a refund. Once Items have been used, they can no longer be returned. We are not responsible for items damaged during or after use.

Customer is fully responsible for any return shipping or refund fees.

You have 30 days to contact us. We will not replace or refund items after 30 days.

If you do not receive items in 15 days you will be refunded. We are not responsible for refund fees.

*ATTENTION*

We are NOT responsible for damages due to tents not being set up properly and secured. Weights may be purchased seperately to help secure the tents. We are also not responsible for any damages due to weather.